Privacy Policy
Last updated: May 2, 2026
MatchPoint Resource Analytics ("MatchPoint", "we", "us", or "our") operates a web-based resource analytics platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
Account Information. When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor — we do not store credit card numbers directly.
Uploaded Documents. You may upload technical reports and other documents to the platform for analysis. These files are processed by our AI extraction engine and stored securely. We do not share your uploaded documents with other users or third parties.
Usage Data. We collect information about how you interact with the platform, including pages viewed, features used, projects accessed, search queries, and session duration. This helps us improve the product.
Device & Browser Data. We automatically collect your IP address, browser type, operating system, and device information when you access the platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the MatchPoint platform
- Process your uploaded documents through our AI extraction and valuation engines
- Send you account-related communications (password resets, billing notifications, service updates)
- Analyze usage patterns to improve features and performance
- Detect and prevent fraud, abuse, or security issues
We do not sell your personal information. We do not use your uploaded documents to train AI models.
3. Data Storage & Security
Your data is stored on secure cloud infrastructure. We use encryption in transit (TLS) and implement industry-standard security measures to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Uploaded documents and extracted data are associated with your account and are not accessible to other users.
4. Third-Party Services
We use third-party services to operate the platform, which may have access to limited data in order to provide their services:
- Cloud hosting providers for data storage and processing
- Payment processors for subscription billing
- AI model providers for document extraction and analysis
- Analytics tools for understanding platform usage
These providers are bound by their own privacy policies and data processing agreements.
5. Data Retention
We retain your account information and project data for as long as your account is active. If you delete your account, we will remove your personal information and uploaded documents within 30 days, except where we are required to retain data by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for non-essential data processing
To exercise any of these rights, contact us at support@matchpoint-ai.com.
7. Cookies
We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how the platform is used. You can control cookie settings through your browser preferences.
8. International Users
MatchPoint is operated from Singapore. If you are accessing the platform from outside Singapore, your information may be transferred to and processed in countries with different data protection laws. By using the platform, you consent to this transfer.
9. Children
MatchPoint is not directed at anyone under the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at support@matchpoint-ai.com.